We're here to help and answer any questions you might have
Questions about your analysis, subscription, or data? We're here to help.
We typically respond within 24–48 hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+3)
Viralty estimates how a video may perform before you publish: a virality score (0–100), a predicted retention curve, a reach range compared to accounts your size, and specific fixes. These are estimates based on your video and profile — not guarantees of views or virality.
Your uploaded video is deleted from our servers as soon as analysis finishes — whether it succeeds or fails. We retain the analysis report and a small set of frame thumbnails so you can review your results. You can delete all stored data from Settings at any time.
No traditional sign-up. Viralty uses an anonymous device identifier stored on your phone to save your history and subscription status. You can delete all data from Settings whenever you want.
Your first analysis is free. After that, unlimited analyses require a Viralty Pro subscription. You can restore purchases if you reinstall the app on the same Apple ID.
Viralty Pro is billed through Apple's App Store. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID subscription settings.
Open the app, go to Settings → Delete all my data. This permanently removes your account, every analysis, and everything stored on our servers for that device. Your App Store subscription is managed separately through Apple.