Delete Account & Data
This page explains how you can request deletion of your account and any data associated with PicU. We are committed to giving you full control over your information.
What Data We Store
PicU may collect and store the following data associated with your use of the app:
- Photos you upload for transformation (stored in your personal gallery)
- Transformed images generated by the app
- Purchase and credit balance data
- Device information and operating system
How to Request Data Deletion
To request deletion of your data, please follow these steps:
- Send an email to ybahaerarslan@gmail.com with the subject line "PicU - Data Deletion Request"
- Include any account identifier (e.g. the email associated with your Apple ID or Google account) so we can locate your data
- We will acknowledge your request within 48 hours and process it within 30 days
In-App Deletion
You can also delete individual photos and transformed images directly from your gallery within the app at any time. When deleted, images are permanently removed from our servers.
Deletion Timeline
Once we receive your deletion request, we will acknowledge it within 48 hours. Your data will be permanently deleted within 30 days. You will receive a confirmation email once the deletion is complete.
What Happens After Deletion
Please be aware of the following consequences of data deletion:
- All photos, transformed images, and account data will be permanently removed and cannot be recovered
- Any remaining credits will be forfeited
- If you have an active subscription, please cancel it separately through the App Store or Google Play before requesting deletion
- You may reinstall the app and start fresh at any time after deletion
Third-Party Data
Photos are processed using OpenAI's API for transformation. OpenAI processes images according to their privacy policy. Payment data is managed by Apple (App Store) or Google (Google Play). To delete payment history held by these platforms, please contact them directly.
Contact Us
If you have any questions about data deletion or need assistance, please contact us at ybahaerarslan@gmail.com.
This delete account & data is effective as of 2026-02-24