We're here to help and answer any questions you might have
Having trouble with PicU? Need help with transformations or credits? We're here to help you get the most out of your AI photo transformation experience.
We typically respond within 24-48 hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+3)
Each photo transformation uses credits. You can purchase credit packages that suit your needs - from small packs for occasional use to larger packs for frequent transformations. Credits never expire and can be used anytime.
PicU supports all common photo formats including JPEG, PNG, and HEIC. For best results, use high-quality images with good lighting.
Most transformations complete within 10-30 seconds, depending on the complexity of the filter and your internet connection speed.
Photo transformation requires an internet connection as it uses cloud-based AI processing.
Your photos are processed securely in the cloud and then permanently deleted from our servers. We never store your personal photos beyond the processing time.