Delete Account & Data
This page explains how you can request deletion of your account and any data associated with Pico Cards. We are committed to giving you full control over your information.
What Data We Store
Pico Cards collects and stores minimal data. The following information may be associated with your use of the app:
- Your device's Internet Protocol address (e.g. IP address)
- Pages visited within the app, time and date of visits, and time spent
- The operating system you use on your mobile device
- Payment and subscription data (processed by Apple/Google)
How to Request Data Deletion
To request deletion of your data, please follow these steps:
- Send an email to ybahaerarslan@gmail.com with the subject line "Pico Cards - Data Deletion Request"
- Include any account identifier (e.g. the email associated with your Apple ID or Google account) so we can locate your data
- We will acknowledge your request within 48 hours and process it within 30 days
Deletion Timeline
Once we receive your deletion request, we will acknowledge it within 48 hours. Your data will be permanently deleted within 30 days. You will receive a confirmation email once the deletion is complete.
What Happens After Deletion
Please be aware of the following consequences of data deletion:
- All data associated with your account will be permanently removed and cannot be recovered
- If you have an active subscription, please cancel it separately through the App Store or Google Play before requesting deletion
- You may reinstall the app and start fresh at any time after deletion
Third-Party Data
Subscription and payment data is managed by Apple (App Store) or Google (Google Play). To delete payment history or subscription records held by these platforms, please contact Apple or Google support directly, as we do not have access to this information.
Contact Us
If you have any questions about data deletion or need assistance, please contact us at ybahaerarslan@gmail.com.
This delete account & data is effective as of 2026-02-24